Delays in return
The tolerance margin is 45 minutes, after this time the charge for extra hours or additional day will be applied as appropriate.
Fuel
Fuel is not included in the rate. The vehicle is delivered with a full tank and must be returned in the same way; to avoid replacement charges.
It is possible to hire the “prepaid fuel tank”. In this way it is not necessary to return it full. To purchase it, please check with the office when picking up the vehicle.
Rental extensions
To extend your rental you have to contact the office where you took the unit. The extension of the rental may involve additional charges. Subject to availability. In case of rental with extra hours, they are entitled to the proportional charge for Airport charge.
Charges for returns in another country
Leaving a car in another country has a charge of U$S 3,000 (three thousand dollars) being 200 km from the border and U$S 5000 (five thousand) passing that mileage, Subject to availability and prior authorization from the branch where the vehicle was picked up.
Optional services with extra charge
All additional services and equipment have an extra cost to the rental value.
Rates may be subject to change without notice. Check with the reservation center or the office when picking up the car.
Additional Driver: Available at all offices
Young driver: If you are between 18 and 20 years old you can rent a car with Hertz. This service has an additional charge.
Ski Rack: Available only in Bariloche, San Martín de los Andes, Neuquén, and Ushuaia, requires prior consultation, has an additional cost.
Snow Chains: Bariloche, El Calafate, San Martín de los Andes, Villa La Angostura, Mendoza and Neuquén: we recommend requesting them at the time of booking and picking them up when the vehicle is taken. This additional has an extra charge. If requested once the rental has started, it could mean a different cost - as well as the transfer of the same - and be subject to availability. In case of loss or replacement, it will be quoted at the current value.
Booster seat: Available at all offices, the customer must request the seat according to the age and height of the children. In case the customer returns the vehicle to another city, the drop off cost for this additional will also be added
GPS: Enabled for all cities. Subject to availability. In case the customer returns the vehicle to another city, the drop off cost for this equipment will also be added
Delivery or Return outside HERTZ offices: Check with the reservation center at 11-7090-4000. (Subject to availability)
Border crossing: The vehicle can leave Argentina and transit through Uruguay, Brazil and/or Chile. We recommend requiring this permit at least 72 hours after confirming the reservation.
Please check the amount of guarantee required before booking a vehicle with a border crossing. In case of crossing to Chile in winter or with snowfalls, the respective snow chains will be required at the border crossing. You must request them with the rental of the vehicle and they require an additional cost.
Out of hours or night charge: You can request to pick up your vehicle outside office hours (only available at airports) or before the office opens. This service has an additional charge and is subject to availability. It is a requirement to inform the flight number and airline, as well as a contact cell phone number and complete credit card details.
Please check the office hours in the Branches section. The additional charge applies whenever the vehicle is picked up or returned outside of these hours.